FAQ

  • What services does Gnext WiFi provide?

    We offer high-speed, secure, and scalable WiFi solutions for businesses, including Managed WiFi, Guest WiFi, Enterprise WiFi, Event WiFi, and Hospitality WiFi with advanced security, real-time analytics, and 24/7 support.

  • What industries do you serve?

    We cater to hotels, resorts, corporate offices, retail stores, malls, hospitals, educational institutions, co-working spaces, event venues, and more.

  • How is Gnext WiFi different from regular internet providers?

    Unlike standard ISPs, we provide customized WiFi solutions, advanced security, network management, and performance monitoring to ensure optimal connectivity tailored to your business needs.

  • Can I customize my WiFi login page?

     

    Yes, we offer branded captive portals where you can add your logo, promotional offers, social login options, and data collection forms.

  • Do you offer ongoing support after the website is launched?

    Yes, we believe in fostering long-term relationships with our clients. After your website is launched, we provide ongoing support and maintenance services to address any issues, implement updates, and ensure optimal performance. Our support team is readily available to assist you with any questions or concerns, ensuring that your digital presence remains seamless and up-to-date.

  • How secure is the WiFi network you provide?

    We use enterprise-grade security with WPA3 encryption, firewalls, network segmentation, and user authentication to prevent unauthorized access.

  • Do you provide on-site installation and setup?

    Yes, we handle the entire installation process, including network design, hardware setup, and performance optimization.

  • Can you manage multiple locations from one dashboard?

    Yes, our cloud-based WiFi management system allows businesses with multiple branches to monitor and control all locations centrally.

  • What happens if the WiFi goes down?

    Our system includes proactive monitoring, auto-failover mechanisms, and 24/7 technical support to ensure minimal downtime.

  • Do you offer 24/7 customer support?

    Yes! We provide round-the-clock support to ensure your network runs smoothly at all times.

  • Is there a long-term contract required?

    We offer flexible plans with no long-term commitment required. You can choose monthly, yearly, or custom packages based on your needs.